Please treat our Cottage with the same respect as you would your own home. We've put a lot of effort into making this into a lovely space to be enjoyed by our guests.
Be sure to maintain a good level of cleanliness throughout your stay, this will make it much easier when check-out time comes!
In case of any accidental damage, we'll look into the issue internally to decide if and how much the deduction or repair cost will be.
Have fun! This is your vacation time and we hope you make the most of our Cottage, its amenities, and your opportunity to relax and visit the surrounding area.
Cottages 3, 4, 5, 6, and 11 are based on 2 person occupancy. Cottages 7, 8, 9, 10 are based on 4 person occupancy. There will be an additional charge of $25.00 per night per person over 12.
Cottages 7, 8, 9, 10 have sofa sleepers. If you are planning to use the sofa sleeper for someone in your party please let us know prior to your arrival. We will gladly prepare the sleeper and provide an additional blanket and pillow. There is an additional fee of $25 per night when using the sofa sleepers.
All of our cottages are smoke-free. Smoking is permitted outside or on your deck. Any smoking inside cottages will result in a $250 cleaning fee to remove smoke and smell.
Incense burning is not permitted inside the cottages. Any incense burning inside will result in a $250 cleaning fee to remove smoke and smell.
Pine Grove Cottages are "pet-friendly" but we do have a 2 pet limit, please see our Pet Policies, which include that your pet must not be left unattended in the Cottage unless they are crated. There is a $25 per night per pet charge. Cottage 11 is not pet-friendly.
No refunds for early departures.
A minimum of two weeks' notice of cancellation is required for a refund, less a $25.00 accounting charge.
There will be a one-night charge for all cancellations made less than two weeks in advance.
No refunds for early departure or cancellations for less than 72 hours notice.
Reservations made through third-party sites (Expedia, booking, TripAdvisor hotels, etc.. ) and not directly with us are mostly nonrefundable and subject to their cancellation policies.
Cancellations for reservations less than 30 days on or during special events including ( Blues Festival, Lobster Festival, Harbor Boat show, and Holiday weekends) are subject to 50% cancellation fee for the entire booking reserved.
Cancellations for reservations less than 14 days on or during special events including ( Blues Festival, Lobster Festival, Harbor Boat show, and Holiday weekends) will be subject to no refund. Reserving party is required to pay the full cost of their stay.
Check-in is from 3:00 – 7:00 pm unless otherwise arranged.
Check-Out is at 11:00 am. A late Check-Out fee is $50 per hour at the discretion of owners if not previously arranged.
We accept Visa, MasterCard, American Express, and Discover
We reserve the right to refuse services to anyone. We will not be responsible for accidents or injury to our guests or for loss of money, jewelry or valuables of any kind.
We'd really appreciate it if you're mindful and keep noise to a minimum during nighttime hours. Quiet Hours are 11:00 pm - 9:00 am
Please park your vehicles in the designated parking space, ensuring cars do not block the roadway or others.
We want you to enjoy your vacation and time at our cottages to the maximum, but we do have to set some restrictions on visitor numbers for safety reasons.
Please make arrangements prior to having visitors. A maximum of 4 visitors is allowed on the property.
Only 1 visitor vehicle will be allowed due to limited parking however, it must be pre-arranged so we ensure all paying guests have parking.
Visitor vehicles are not allowed to park for extended periods on the property. Limited parking is needed for paying guests.
Visitors are not allowed on the property without being accompanied by the paying registered guest.
Guests are responsible for ensuring that any visitors comply with all Pine Grove Cottage Policies.
Any additional overnight Visitors must be approved in advance and will be subject to additional fees as noted in our rates.
Parties and large gatherings of any kind are strictly prohibited at our cottages unless pre-arranged.
Websites to check out while planning your vacation: camdenrockland.com, mainesmidcoast.com, camdenmainevacation.com, takeme2lincolnville.com, visitmaine.net.